One thing that might work is unchecking the "Reuse windows for launching shortcuts" option under "Browsing" section located on the "Advanced" tab of IE's Internet Options. The down-side to this fix is that it only affects your user profile. This fix would have to be performed for each user's profile. I'll play around with RS and see if I can't trick it to force a new window.
Sincerely,
Micheal
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